Client Care Program
We understand that you and your family are facing a difficult and challenging situation. We want to assure you that we care about what you are going through and that we are here to help.
We know that first and foremost you have made contact with us for help to resolve the legal aspects of your situation. We are committed to assisting you with this goal and our legal team will provide you with the help you need.
While the legal aspects of your situation are being resolved we want to extend an invitation to you to participate in our Client Care Program. Our Client Care Program comprises a number of services aimed at providing you with support, encouragement, and a listening ear as you journey through this difficult experience.
After you have met with one of our lawyers, you will receive an email invitation to this program. We encourage you to accept the invitation and trust that you will benefit from the range of initiatives focused on providing care to you and your family.
Through our Client Care Program we provide the following free services:
Court & Mediation Support
Referrals and Connections
A source of information about organisations and individuals who may be able to assist you with specific physical, emotional or spiritual situations.
Heartfelt Messages
A personalised message when you are experiencing a milestone or a significant event in your life, whether it be sorrowful or joyous.
Prayer Support
Resource Library
Our Client Care team have curated a range of books and resources to support and encourage you and your family through the challenges you may be facing.
Reach out to our Client Care team if you would like a recommendation, as we are able to provide you with free resources relevant to your situation.
Happy clients
Can I just say, you are absolutely the best lawyers I have ever known .. and I know a lot through my business. Your offering of support is above and beyond. So very proud to be working with you.
LG
I want to thank you for the way you have managed things for me. I came to you distressed and I found the right person to manage my case. I needed an educated and savvy lawyer with a calm disposition and that is what I got. Your ability to keep me calm but to still be able to strongly advocate for me has been exceptional. We have been largely successful in protecting the children and keeping them out of ‘grown up business’ and that is a huge relief. I think it was the last letter you wrote that shifted the dynamics. Thank you for being a kind and moral man who can assert the law so very well! I truly believe that you and the company you work for, are making a difference. I have had nothing but positive experiences, from my initial phone call, admin staff, students and you! I am regularly working with women in very difficult circumstances and I will not hesitate to refer to New Way Lawyers for legal advice and representation.
CS
Thank you so very much for all your help with my divorce. You were brilliant and really helped move things forward to finalise these orders. I really appreciate all your help with everything. You made what is a very stressful process a whole lot easier. Thank you so much.
PR
Thank you so much Andrew and Esther for your support and work at mediation the other day, and all the other work around it. I’m really happy with what was achieved and I think you did really well to get that last bit sorted out the way you did. I am so excited that this is all nearly over.
HR
My matter was a moral one rather than a legal one and I felt fully supported by New Way Lawyers throughout the entire process. I was never led to believe that we would be successful in achieving my desired outcome but I felt it was worth a small investment on my behalf to try. The letter written on my behalf was very persuasive and although we’d given it our best shot I fully expected our appeal to be rejected. Regardless of the outcome I was very grateful for the way my case was handled by New Way Lawyers. You can imagine my delight when I received advice that our appeal had been accepted. I’m very grateful for the assistance Phillipa, Joanne and your company have give me with this matter and I offer you my sincere thanks you for your help. I am very impressed with your business.
BR
Thank you for the lovely Big Hug box I received yesterday. It was a nice surprise. I have just had my 3rd round of chemotherapy this week. Thank you for your support and prayers. It means a lot.