Client Care Program
We understand that you and your family are facing a difficult and challenging situation. We want to assure you that we care about what you are going through and that we are here to help.
We know that first and foremost you have made contact with us for help to resolve the legal aspects of your situation. We are committed to assisting you with this goal and our legal team will provide you with the help you need.
While the legal aspects of your situation are being resolved we want to extend an invitation to you to participate in our Client Care Program. Our Client Care Program comprises a number of services aimed at providing you with support, encouragement, and a listening ear as you journey through this difficult experience.
After you have met with one of our lawyers, you will receive an email invitation to this program. We encourage you to accept the invitation and trust that you will benefit from the range of initiatives focused on providing care to you and your family.
Through our Client Care Program we provide the following free services:
Court & Mediation Support
Referrals and Connections
A source of information about organisations and individuals who may be able to assist you with specific physical, emotional or spiritual situations.
Heartfelt Messages
A personalised message when you are experiencing a milestone or a significant event in your life, whether it be sorrowful or joyous.
Prayer Support
Resource Library
Our Client Care team have curated a range of books and resources to support and encourage you and your family through the challenges you may be facing.
Reach out to our Client Care team if you would like a recommendation, as we are able to provide you with free resources relevant to your situation.
Happy clients
Thank you for your assistance during this matter – you’ve been great to work with and have made dealing with a difficult situation as easy as possible. It’s been truly appreciated, so much so that I have recommended a colleague to you.
RR
Thanks for all your help with everything. It’s such a crazy ride that I knew nothing of. Having your calm and patient approach was very helpful for me. If anyone needs a family lawyer I’ll be sure to recommend you.
DB
I can’t express in words my gratitude and how helpful your information and guidance has been and how much it has calmed my anxiety whilst I try and do my best to prepare all of the court documentation.
I very much appreciate the work that New Way did. Your firm was such a blessing to me at a really difficult time!
MT
We really appreciate all of the hard work and support from both Aleisha and Andrew. Thanks for everything. Given the original situation and circumstances this is a fantastic result!
WR
My matter was a moral one rather than a legal one and I felt fully supported by New Way Lawyers throughout the entire process. I was never led to believe that we would be successful in achieving my desired outcome but I felt it was worth a small investment on my behalf to try. The letter written on my behalf was very persuasive and although we’d given it our best shot I fully expected our appeal to be rejected. Regardless of the outcome I was very grateful for the way my case was handled by New Way Lawyers. You can imagine my delight when I received advice that our appeal had been accepted. I’m very grateful for the assistance Phillipa, Joanne and your company have give me with this matter and I offer you my sincere thanks you for your help. I am very impressed with your business.