Client Care Program
We understand that you and your family are facing a difficult and challenging situation. We want to assure you that we care about what you are going through and that we are here to help.
We know that first and foremost you have made contact with us for help to resolve the legal aspects of your situation. We are committed to assisting you with this goal and our legal team will provide you with the help you need.
While the legal aspects of your situation are being resolved we want to extend an invitation to you to participate in our Client Care Program. Our Client Care Program comprises a number of services aimed at providing you with support, encouragement, and a listening ear as you journey through this difficult experience.
After you have met with one of our lawyers, you will receive an email invitation to this program. We encourage you to accept the invitation and trust that you will benefit from the range of initiatives focused on providing care to you and your family.
Through our Client Care Program we provide the following free services:
Court & Mediation Support
Referrals and Connections
A source of information about organisations and individuals who may be able to assist you with specific physical, emotional or spiritual situations.
Heartfelt Messages
A personalised message when you are experiencing a milestone or a significant event in your life, whether it be sorrowful or joyous.
Prayer Support
Resource Library
Our Client Care team have curated a range of books and resources to support and encourage you and your family through the challenges you may be facing.
Reach out to our Client Care team if you would like a recommendation, as we are able to provide you with free resources relevant to your situation.
Happy clients
Thank you for the lovely Big Hug box I received yesterday. It was a nice surprise. I have just had my 3rd round of chemotherapy this week. Thank you for your support and prayers. It means a lot.
NI
Thank you for your advice. You guys are sooo amazing to provide this FREE service. The community needs it!
Can you believe this day has finally arrived?! I couldn’t let it pass without thanking you sincerely Andrew for bringing this matter to an end, when at times it wasn’t going anywhere and I simply lost sight of the finish line.
GG
Can I just say, you are absolutely the best lawyers I have ever known .. and I know a lot through my business. Your offering of support is above and beyond. So very proud to be working with you.
LG
I’m more than happy with New Way services. You are amazing in your emotional intelligence and professional skills. I’m recommending New Way.
AW
I very much appreciate the work that New Way did. Your firm was such a blessing to me at a really difficult time!