Client Care Program
We understand that you and your family are facing a difficult and challenging situation. We want to assure you that we care about what you are going through and that we are here to help.
We know that first and foremost you have made contact with us for help to resolve the legal aspects of your situation. We are committed to assisting you with this goal and our legal team will provide you with the help you need.
While the legal aspects of your situation are being resolved we want to extend an invitation to you to participate in our Client Care Program. Our Client Care Program comprises a number of services aimed at providing you with support, encouragement, and a listening ear as you journey through this difficult experience.
After you have met with one of our lawyers, you will receive an email invitation to this program. We encourage you to accept the invitation and trust that you will benefit from the range of initiatives focused on providing care to you and your family.
Through our Client Care Program we provide the following free services:
Court & Mediation Support
Referrals and Connections
A source of information about organisations and individuals who may be able to assist you with specific physical, emotional or spiritual situations.
Heartfelt Messages
A personalised message when you are experiencing a milestone or a significant event in your life, whether it be sorrowful or joyous.
Prayer Support
Resource Library
Our Client Care team have curated a range of books and resources to support and encourage you and your family through the challenges you may be facing.
Reach out to our Client Care team if you would like a recommendation, as we are able to provide you with free resources relevant to your situation.
Happy clients
Thank you Jennifer and the team for all your help and concern over the past eight months. Thank you so much.
MS
I can’t thank you enough for your advice (and at such a reasonable cost)!
TG
Can I just say, you are absolutely the best lawyers I have ever known .. and I know a lot through my business. Your offering of support is above and beyond. So very proud to be working with you.
LG
I’m more than happy with New Way services. You are amazing in your emotional intelligence and professional skills. I’m recommending New Way.
AW
I want to thank you for the way you have managed things for me. I came to you distressed and I found the right person to manage my case. I needed an educated and savvy lawyer with a calm disposition and that is what I got. Your ability to keep me calm but to still be able to strongly advocate for me has been exceptional. We have been largely successful in protecting the children and keeping them out of ‘grown up business’ and that is a huge relief. I think it was the last letter you wrote that shifted the dynamics. Thank you for being a kind and moral man who can assert the law so very well! I truly believe that you and the company you work for, are making a difference. I have had nothing but positive experiences, from my initial phone call, admin staff, students and you! I am regularly working with women in very difficult circumstances and I will not hesitate to refer to New Way Lawyers for legal advice and representation.
CS
We really appreciate all of the hard work and support from both Aleisha and Andrew. Thanks for everything. Given the original situation and circumstances this is a fantastic result!